INFORMATIZATION OF PUBLIC ADMINISTRATION: THE THORNY PATH OF ASCENSION

Authors

DOI:

https://doi.org/10.31379/sed.2.2.2024.9

Keywords:

electronic government, information-analytical systems, , digital transformation, government bodies

Abstract

The aim of the research is to identify informational and methodological approaches to address the current challenges of enhancing the development of information tools for governance during Ukraine's independence. A review of publications from the global scientific community was conducted using Google Books Ngram Viewer, as well as domestic and international bibliographic databases such as the resources of the Vernadsky National Library of Ukraine, Scopus, and Web of Science. This review addresses the following research questions: a) what temporal trends are demonstrated by research statistics; b) what areas of electronic governance creation and utilization are examined in the research; c) what government strategies are reflected in publications to overcome issues in the development of electronic governance. The main findings indicate that researchers focus on the development of governance informatization within the context of "e-government" across various thematic categories such as general issues, administrative service provision, policy and legal issues, and the study of international experiences. Meanwhile, technological aspects of forming information systems in government bodies, particularly those with analytical components and decision support tools, remain overlooked. This highlights an existing gap between societal needs and the state of informatization in the sphere of government management. Systematic literature reviews, akin to the one conducted, could serve as the basis for creating informational meta-resources, which responsible individuals could use to support decision-making regarding the formation of informatization tools, as well as by professionals from various fields during the formation and modernization of governance information systems.

 JEL Classification: C81; C82; D83; L86; H11; H79; M15; O33.

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2024-08-30

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Nesterenko О. (2024). INFORMATIZATION OF PUBLIC ADMINISTRATION: THE THORNY PATH OF ASCENSION. Society. Economy. Digitalization, 2(2), 5–21. https://doi.org/10.31379/sed.2.2.2024.9

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Vol. 2 No. 2 (2024): Society. Economy. Digitalization

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Mechanisms and technologies of public and business administration

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